New or Initial Boot Fitting Consultation - £120

What to expect when you book and attend an appointment with us for new ski boots:

First of all, thank you for choosing us! We take our responsibility to you for excellent sales and aftercare seriously. We know how many of you have had holidays effected by ill fitting product!

You will be asked to attend the shop on a specific date and time. We schedule appointments in 1 hour slots but that is for the initial assessment. Appointments actually normally take between 2 and 3 hours. Time well spent, rushing fittings just leads to issues further down the line. Each appointment includes initial assessment, measurement and a minimum 2 year custom fit guarantee. We stand by our work so you can purchase in confidence.

Why do we charge for appointments? Well, we are Professional Ski Boot Fitters and have 40 years of experience between myself and Andy. When you purchase boots from us and walk out of the shop it is actually our experience, knowledge and time you are paying for. The knowledge to match you to the correct boot, the knowledge of what adjustments will be needed and how to achieve those adjustments. The knowledge of the current boot market and which make, model and flex of boot will best suit your needs. We have also invested heavily in the tools of our trade with upwards of  £40k in equipment. So, you can see that a lot of investment goes into every fitting, this is why we believe an appointment fee is warranted and fair.

Please wear loose fitting trousers that can be rolled above the knee, no skirts (you have to stand over a mirror for part of the assessment process) or skinny jeans please! We need to be able to see the whole lower leg including the knee during assessment and footbed manufacture. Bring some ski socks with you and be prepared for us telling you that your socks are not good enough if they are a cheap tube or loop stitch type, they just won't cut it on the hill. We also need to see any footbeds you use day to day that are prescribed by a Podiatrist or Physiotherapist.

The first 30 to 60 minutes of the appointment is given over to a thorough assessment of your needs. We talk to you about past skiing and your skiing aspirations and about any issues you have had with ski boots before. We will ask about your medical history and then conduct a comprehensive assessment of your biomechanics including your ankle posture, your flexibility, your ankle range of motion and we then take 12 measurements of each foot. This will give us a complete picture of you as a skier and the type/level of product we should be putting you in.

At this point we will decide on what boots to try with you. Assuming we have those in stock we will continue with the fit using a process of elimination to get to the perfect boots for you. This is done with plenty of to and fro between us and you. Using our guidance and your feedback we will arrive at the right conclusion. If, for any reason, we do not have the specific boot(s) in stock we believe we need after assessment we will stop at that point and order in specifically for you. In this way we always fit what is right rather than just what we have on the shelf.

Once we have narrowed the choice to the correct boot we can then embark on the final part of the fitting. This is where we will implement any small adjustments or modifications to the boots specific to you and your needs. We will introduce a custom footbed ( see note below on cost ) we will manufacture for you at this point in the process to promote stability and comfort in the boot. Finally, to finish off the custom fitting we will heat mould the shell and liner of the product to manufacturers recommendations. This is really the icing on the cake and makes the boots start to really feel like 'Your' boots.

We always give boot wearing in, boot drying, boot storage and aftersales advice at the end of the fit so you know how to keep your boots in great condition to ski in for years to come!

Finally, the Fit Guarantee. We always offer a minimum two year fitting guarantee of our fitments. you can purchase in complete peace of mind knowing that we cover the cost of any modifications, parts or remedial work on the product we have sold you to your comfort satisfaction. No questions asked. Unequivocal.

Please wear loose fitting trousers that can be rolled above the knee, no skirts (you have to stand on a mirror for part of the assessment process) or skinny jeans please! We need to be able to see the whole lower leg including the knee during assessment and footbed manufacture. Bring some ski socks with you and be prepared for us telling you that your socks are not good enough if they are a cheap tube or loop stitch type, they just won't cut it on the hill. We also need to see any footbeds you use day to day that are prescribed by a Podiatrist or Physiotherapist.

Cost for this appointment type is from £120 and is payable in all cases  whether we supply a boot or not. The appointment fee is for the time and knowledge received during the assessment and assessment is the key to a quality service and correct boot choice.

PLEASE BEAR IN MIND WHEN ESTIMATING HOW MUCH YOU WILL SPEND WITH US THAT YOU WILL NEED A CUSTOM FOOTBED TO GO WITH THE BOOT. YOU ARE SKIING IN A SYSTEM CONSISTING OF THE BOOT, YOUR SOCKS AND THE FOOTBEDS AND ALL THREE PARTS NEED TO BE ON POINT FOR SUCCESSFUL OUTCOME. CUSTOM FOOTBEDS FROM EITHER SUPERFEET OR SIDAS COST FROM £105 TO £185 DEPENDING ON REQUIREMENTS. MOST CUSTOM FOOTBEDS WITH US ARE BETWEEN £105 AND £125.